Terms

Ember is a private place for the plans, photos, and stories you share with the people on your mantel. These terms apply when you use the app at app.embering.us. What we store, and who can see it, is on Privacy.

Your account

You need an email you control. We send a short-lived code or link to that inbox. You can add a passkey on a device after that.

What you add

Photos, video, voice notes, and writing you add stay yours. You let Ember store them and show them to the people on that mantel, so the product can work. We don't sell your data, memories, or your usage for advertising and we don't use them to train AI models.

Don't add anything you don't have the right to keep. Don't use Ember to harass anyone, send unsolicited mail, copy other people's memories, or break the law.

Who can see what

Each mantel is private to its members and guests. Notes marked private stay with the person who wrote them.

If you ask Ember for help, our support team may open a read-only masked view of your account. They cannot add, edit, delete, or export for you. Privacy describes this in full.

Export

From Settings, members can download a zip of the memories they can currently see on that mantel. A large mantel may come as more than one zip. The zip is Markdown plus original media when we still have it. It is not a complete copy of Ember. Guests cannot export.

If someone leaves a couple mantel, the remaining person keeps a read-only archive they can still export.

Leaving and deleting

You can leave a mantel or delete your account from Settings. Douse hides a memory for 30 days; you can bring it back in that window, or remove it for good sooner. After 30 days it is gone. Deleting an account has the same 30-day window, then we purge it. Shared memories on a mantel that still has someone on it stay with them. Privacy has the full list.

When we close an account

We can pause or close an account that breaks these terms, or if we have to stop the service. We will email the address on the account when we can. You can export until the account is gone, the same way Settings works today.

Availability

Ember is a small service. We don't promise uptime, and features can change. We will not strand your memories on purpose: export stays available, and we will email you if we have to shut down.

Contact

For questions about these terms, write to support@embering.us.